Train The Trainer

Train The Trainer

Introduction

OJTs / Departmental SOP training is a huge organizational investment in time and effort. For the any industry, consistent training is MANDATORY in creating skilled and focused workforce to improve performance, deliver superior service year-round, and maintain the right culture. However, for training to work, learning must take place. For learning to take place, the manager or supervisor assuming the role of a trainer must be competent in conducting and managing training. There's a big difference between "knowing your stuff" and knowing HOW to teach others your stuff. Trainers have to know both.

Organization

Diya Training & Development Consultancy Sdn Bhd

Outcome

At the end of this program, participants will be able to:

- Cultivate the "Planning and Preparation Mindset" before conducting your departmental / OJT training
- Learn how adults learn best & use this knowledge to maximize learning
- Learn the importance of using and falling back on SOPs for maintaining service and work standards
- Identify key qualities of a good Departmental Trainer
- Demonstrate the right body language, energy, and enthusiasm
- Use the right choice of words to motivate and encourage participants
- Use voice projection and voice clarity for effective delivery of training
- Learn the importance of monitoring performance and providing support after training
- Prepare, deliver & end your OJT / Departmental SOP training effectively

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No	Topic	Topic Description
1	Delivering OJT / Departmental Training	Is Training Compulsory? Why Should We Train Our People? What Is a Training Need? What Trainers Train On? What Departmental Trainers Do?
2	Tools & Skills - The 3 Steps to Effective Training	Checklist Questionnaire Body Language Voice Projection
3	How To Start the Training	How To Start the Training
4	How To Conduct Skill Demonstration	How To Conduct Skill Demonstration
5	How To End the Training?	How To End the Training?
6	Post Training	Post Training
7	Skill Practice & Evaluation	Skill Practice & Evaluation

Expert

Sunny Savinderjit Singh

Savinderjit Singh (or Sunny as he is commonly known as) is a professional with 27 years of LEADERSHIP experience from 4 industries, including 15 years as a professional CONSULTANT TRAINER in the training and consulting business. Sunny brings a wealth of working experience at both Strategic & Operational levels from the following 4 industries: 1. Hospitality Industry2. Petroleum and Logistics Industry3. Education Industry4. Training & Consulting (present) Throughout his illustrious career in all these industries, Sunny has acquired tremendous experience in people and organizational development at both operational and strategic levels which includes functions such as Human Resources, Policy-Making, Administration, Operations, Sales and Training functions. Upon leaving employment in 2006, Sunny embarked on his dream quest as a professional Consultant Trainer and founded Diya Training, a professional Sdn Bhd training and consulting company. Sunny's passion and knowledge for training and development has led him to formulate, design and deliver DIYA's very own signature Leadership, Culture-Building, Service, Sales, Strategy & Performance Improvement Programs for HODs, Execs, Supervisors and Non-Execs (top-down approach). Besides training, Sunny's PROJECT consulting experience include Balanced Scorecard & KPIs PROJECT, Performance Management & Appraisal PROJECT, Leadership Culture PROJECT and Culture Transformational PROJECT. Sunny's world class programs and facilitation skills have met with very high scores and approval ratings from leading international corporations, leading MNC companies (American, Japanese and European) and local public-listed companies all over Malaysia. This includes consulting work. In short, Sunny has conducted training and consulting work for 8 industries. Feedback received is nothing less than excellent! (Diya FB Page, Diya Website and up-coming HRDF Training Effectiveness. Sunny's trademark includes creating highly engaging and learning environment and at the same time equipping participants with practical step-by-step tools to apply back at the workplace. Sunny has conducted training & consulting work for 8 industries over the past 15 years. Sunny is a Certified Train The Trainer from PSMB and founder and Managing Consultant of Diya Training & Development Consultancy Sdn Bhd.